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• Published date: 02 March 2021

I am a disillusioned senior citizen. I have lived in the North all of my 83 years.

My latest problem is with Fisher and Paykel. I purchased a fridge/freezer approximately five years ago. Recently relocated to a new address and the fridge/freezer was not working. Visit 1 - a competent and pleasant repairman diagnosed the fault. He could not repair the fault as he did not have the necessary part. He arranged to return the following week.

Visit 2 - the repairman arrived at my address to tell me that the item needed for the repair had not been delivered to Kaitaia as scheduled. He would return next week.

Visit 3 - the visit was cancelled and rebooked for the following week. A message was left on my phone advising me. Rebooking for next week hopefully.

Not a very good repair service for a large company. Seems so much of this poor service happens in Kaitaia and the Far North. Meantime I am without refrigeration and live out in the country. This was not the problem of the repairman, who apologised for the inconvenience to me. I await the result of the fourth visit from the repairman.

Definitely not a happy customer with the lack of service provided (or not) by Fisher and Paykel.

Oldtimer

Address Supplied

Bitter experience

If Carl Mather’s views on council control over our infrastructure and assets weren’t so quaint and transparently absurd, they’d be dangerous (Start again, letters February 25).

He bleats that the professionally-staffed, commercial entity managing these should be scrapped. Presumably with control over said assets passing into council’s tender loving care. Yet on page 3 of the very same edition of your august organ, there is a full-page story about what happened to Melka Boarding Kennels when exactly this happened.

That’s right, Carl – they fell into disrepair.

Bitter experience trumps idealistic theory. Every time. Come and join us in the real world.

Dave Nesbitt

Kerikeri

Borrowed time

If a farm is allowed to become over-stocked, animals will die or break fences to get food.

During the great flu pandemic at the end of WWI the world population was 1.8 billion. Today it’s heading for 8 billion. For the poor, which includes the vast majority of large cities, it’s becoming unhealthy, and many want out but can’t afford to shift out of the polluted environments to a healthier suburb or small town. Thousands have their eye on favoured countries like New Zealand.

The ruination of world climates by fossil fuels has disturbed food production in many...